On September 10, 2024, Birdeye, the leading AI-powered platform for local brands, launched its highly anticipated virtual conference, Birdeye View 2024. This two-day event, running from September 10 to 11, is designed to equip local businesses with the latest AI tools and strategies to drive growth and future-proof their success.
Key Highlights of the Conference
Attendee and Speaker Participation
- Over 2,000 registered attendees
- Features 50 expert speakers
- Significant for the AI and local business communities
Focus on AI Innovation
The conference is centered around leveraging AI to enhance online presence, optimize social media strategies, and transform customer experiences. This aligns with Birdeye’s mission to empower local brands with cutting-edge AI solutions.
Keynote Speakers
The event includes four keynote presentations from leading AI experts:
- Brian Crook, Head of Cloud AI at Google: Discusses common AI use cases, best practices for AI adoption, and predictions for AI’s impact on local search.
- Sherwin Wu, Head of Engineering at OpenAI: Explores how local brands can leverage AI data assistants and data scientists to scale operations, while debunking common AI misconceptions.
- Josh Linkner, Entrepreneur and NYT Bestselling Author: Offers insights on innovation in the age of AI and its transformative impact on local brands.
- Sandy Carter, Founder & Bestselling Author of Unstoppable Women of AI and Blockchain: Shares predictions for the future of AI and emphasizes the importance of being AI-first while maintaining a human touch.
Industry-Specific Roundtable Discussions
The conference features industry-specific roundtable discussions with executives from leading local brands in healthcare, dental, property management, storage, and mortgage. These sessions will cover industry trends, the impact of AI, and predictions for the future.
Google Expert Panel
A panel discussion with three leading Google product experts—Ben Fisher, Steve Wiideman, and Joy Hawkins—will focus on the future of local search in the era of AI.
Educational Breakout Sessions
The event offers three educational tracks with 18 breakout sessions, providing practical, actionable strategies presented by Birdeye customers and product experts. These sessions are designed to equip attendees with the knowledge and tools needed to implement AI effectively in their businesses.
Exclusive Product Announcement
One of the most anticipated moments of the conference was the opening keynote by Dave Lehman, President and COO of Birdeye, which featured a major product release. This groundbreaking innovation introduces two new generative AI products: Insights AI and Competitors AI.
Insights AI: This product provides brands with a customized AI platform to measure and benchmark customer sentiment, reputation, and online presence. It includes features such as omni-channel signals, industry-specific large language models, generative AI summaries, smart recommendations, industry benchmarking, and interactive visuals. The core of Insights AI is the Birdeye Score, which captures how customers find and perceive a brand through sentiment, reputation, and listings scores.
Competitors AI: This tool equips brands with AI tools to identify, benchmark, and analyze their competition. It includes features like competitor identification, competitor benchmarking, SWOT analysis, AI summaries and recommendations, competitor reputation tracking, and competitor social intelligence. These features are designed to help local brands dominate their markets by providing insights similar to those offered by consulting firms like McKinsey.
Accessibility and Registration
Birdeye View 2024 is accessible from anywhere due to its virtual format, making it easier than ever to join this must-attend event. Registration is free and available on the Birdeye website.
About Birdeye
Birdeye is the highest ranked AI platform for local brands, recognized for its innovation and excellence. Trusted by over 150,000 businesses daily, Birdeye empowers companies with generative AI assistants and AI data scientists to elevate online reputation, manage social media, and enhance customer experiences.
In summary, Birdeye View 2024 is a pivotal event for local brands looking to harness the power of AI to drive growth and stay ahead of the competition. With its diverse lineup of speakers, industry-specific discussions, and groundbreaking product announcements, this conference is set to be a transformative experience for attendees.
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